Customer Service Executive

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Job Description

Customer Service Executive

Commutable from Anlaby, Beverley, Cottingham, Hessle, Hull, Skidby, Walkington, Willerby

£24,000 – £26,000 + Excellent Benefits Package

  • Working for a stable and growing company
  • A friendly place to work in a good team environment
  • Excellent Training Provided
  • Longer term opportunities to progress


My client is a leading organisation that supply various products and training programs to the Manufacturing sector. They are a growing business on the outskirts of Hull who are looking to recruit an Customer Service Executive on a Permanent basis. The position will be working on a Monday to Friday days based role.

You must have the following:

  • Must be flexible and able to multi task effectively
  • Excellent organisation skills
  • Basic knowledge on Microsoft word, Excel and Outlook
  • Good communication skills and telephone manner
  • Must be able to work in a fast paced environment

Reporting to the Director, the Customer Service Executive will be responsible for sales and administration relating to customer accounts including duties such as providing quotations and proposals, processing customer orders, dealing with inquiries, and administrational duties along with providing day-to-day support to the team.

  • Answer incoming calls professionally.
  • Prepare quotations and proposals for clients using Sage, using the cost calculator to provide accurate pricing
  • Process customer orders, prepare quotations, and deal with customer inquiries
  • Handle and find resolutions to customer service issues – liaise with operations where relevant
  • Support colleagues out selling e.g. preparing information for client visits, taking visit notes over the phone to upload to CRM.
  • Support the sales team with following leads from marketing activity
  • Follow-up on quotations and orders

My client is looking to start someone ASAP so if you want to be considered for the position then please apply now!

RoS International Ltd is a well established and respected Engineering and Technical Recruitment Company.  Since 1991 we have been placing staff into both permanent and contract vacancies throughout the UK.

We often have such a large response to our advertisements that we are unable to provide feedback to every applicant. If you do not receive an email from us within the next 14 days your application has been unsuccessful. We would like to keep your details on file for future vacancies unless you state otherwise.