Customer Service Administrator

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Job Description

Customer Service Administrator

Commutable from Anlaby, Beverley, Cottingham, Hessle, Hull, Skidby, Walkington, Willerby

£18,525 + 24 days holiday plus stats + Pension + Bonus + Private Medical after 6 Months


  • Working for a stable and growing company
  • A friendly place to work in a good team environment
  • Excellent Training Provided
  • Longer term opportunities to progress


My client is a leading organisation that supply various products to the building industry. They work closely with distributors and contractors to help drive quality and innovation. They are a growing business on the outskirts of Hull that are looking to appoint a Customer Service Administrator. The position will be working on a Monday to Friday, 8:30am-5:00pm.


You must have the following:

  • Must be confident on the phone and dealing with customers
  • Must have excellent admin skills
  • Must have Excellent organisation skills and have true attention to detail
  • Must be confident on Microsoft word, Excel, and Outlook
  • Good communication skills and telephone manner
  • Must be able to work in a fast-paced demanding environment
  • Ideally have a Valid driver’s license



This Position reports directly to the Office Manager and you would be working in a small customer service team. You would be responsible for all daily freight booking and helping with Customer service including: answering calls, imputing and monitoring orders, answering product related questions, maintain customer satisfaction and ensures that all issues are logged and assigned accordingly.


  • Booking and shipping all daily orders in our system as well as online with the freight forwarders.
  • Dealing with enquiries and arranging to send samples
  • Requesting ETA’s for customers
  • Addressing Customer’s questions
  • Answering calls, respond to questions and enquiries and direct calls to the appropriate individual.
  • Helping with processing sales orders for the customers, inputting sales orders, allocating and invoicing.
  • Assisting salesperson in overall customer enquiries.
  • File packing slips, invoices, and customer orders each week for easy reference



My client is looking to start someone ASAP so if you want to be considered for the position then please apply now!

To apply for the Customer Service Administrator role, please send your CV along with your salary details, quoting ref: 6166CJ by email to Charlotte Johnson:   RoS International Ltd, 16 Parliament Street, Hull, HU1 2AP, Tel 01482 211155

We often have such a large response to our advertisements that we are unable to provide feedback to every applicant. If you do not receive an email from us within the next 14 days your application has been unsuccessful. We would like to keep your details on file for future vacancies unless you state otherwise.